Perth · On-site & remote · 15+ years
Trusted techsupport, at homeand at work.
Fifteen years fixing computers, WiFi, phones and security for Perth homes. Now also building and automating the IT behind small businesses, in your own accounts, so you keep the keys.
The Foundation Program, built bottom-up
How a visit works
- 1
Call, text or book
Tell me what's going wrong in your own words. No jargon needed.
- 2
I come to you
Home or office, across Perth. Weekdays 9 to 2, weekends by request. Remote if it's quicker.
- 3
Fixed, and explained
You get it working, you understand what happened, and you keep written notes.
Home & seniors
Patient, respectful IT support that leaves you confident.
I explain everything in plain English so you feel confident, not just fixed.
Computer setup & repairs
New device setup, updates, printer connections and slow-computer fixes.
WiFi & internet fixes
NBN modem setup, extenders and mesh, better signal around the house.
Security & scam protection
Virus removal, scam clean-up and password security — plus a signed clean-scan certificate for your bank if needed.
Phone, email & app support
iPhone and Android help, email setup and app management.
Printers & smart devices
Printer and scanner setup, smart TVs and Bluetooth devices.
Support for seniors
Calm, respectful assistance with printed follow-up notes to keep.
Book online
Pick a session and choose a time that suits.
Prefer to talk first? Call or text 0435 357 753.
Business IT · The Foundation Program
Five stages. Each one leaves your business sturdier than before.
For trades, construction and professional services. Start at stage one or wherever it hurts most. Every stage has a fixed scope, a clear finish line and an upfront quote.
- 01
Fixes & tidy-up
Clear the backlog of niggles, consistent email signatures, accounts and licences audited.
- 02
Website, branding & local search
A fast modern site you own, a tidy brand kit, and a Google Business Profile that gets found.
- 03
Documents & email
Microsoft 365 and SharePoint set up properly — one place for job files, easy to add new staff.
- 04
Device security & backup
Laptops and phones managed and protected, MFA on, backups that are tested — not hoped for.
- 05
Procedures & training
Written how-tos, staff training, and documentation that gets you ready for ISO accreditation.
Then · Automation
Let the foundation do the busywork.
Email triage, quoting and estimating helpers, document generation. AI tools built for how your team already works, running in your own accounts.
How I work
Plain English, always
Home visit or business project, you'll know what was done, why, and what it costs before it starts.
You own it
Business systems live in your Microsoft tenancy, your domain, your code. If we ever part ways, you keep the keys.
Retainer, not lock-in
Ongoing business support is an optional monthly retainer, not a stack of subscriptions you can't cancel.
About
Hi, I'm Dale.
I've spent 15+ years helping people feel more confident with technology. Not just fixing problems, but explaining them in a way that puts you back in control.
Today I also build websites and business systems with my development partner. Whether it's your printer at home or your company's whole IT setup, you get the same thing: someone who turns up, does it properly, and tells you straight.
Contact
Let's sort it out.
Call or text during business hours, or send an enquiry. Visits across Perth on weekdays, and on weekends by request. Same-day when possible.